If your payment was declined:
- Please check your card details to make sure they are correct and the card hasn't expired.
- Check your account balance and limit to see if a purchase is possible.
- Make sure you have enabled your credit card for online and international purchases.
Unfortunately, we cannot see the exact reason why a payment fails. If you cannot complete your purchase, kindly contact your bank or credit card company to resolve the issue. Alternatively, you can try using a different card or payment method.
If your purchase wasn't confirmed, but you notice a pending transaction in your bank account, it might be a pre-authorization. Pre-authorization typically expires within 7 days, depending on your bank.