Our Customer Success team typically responds within 24 hours. If you haven’t received a reply, please try the following steps:
Double-check your email inbox
Sometimes our messages can be accidentally filtered out. Please make sure to check:
Spam / Junk folders
Promotions or other filtered tabs
Whether your mailbox is full or blocking new messages
If you find our email in a filtered folder, mark it as Not Spam so future replies reach you normally.
Browse our FAQs
You may find an immediate answer in our Frequently Asked Questions - click here.
Contact us again
If you still haven’t heard back, please reach out to us once more at hello@colonbroom.com.
It’s possible that your original message did not reach us.
Thank you for your patience. We’re here to support you and will respond as quickly as possible.